Returns & Exchanges

At Radmotousa, we strive for complete customer satisfaction by offering a straightforward 30-day return window for items in their original, unused condition. If you are not entirely happy with your purchase, our team is here to ensure your exchange or refund is processed as quickly as possible.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Securely pack your items in the original packaging, ensuring all tags are attached and the product is in its original, sellable state.

• 3.
  Ship the Item

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects and approves your return, a refund will be issued to your original payment method within 5-7 business days.