Frequently Asked Questions
Everything you need to know about shopping with Radmotousa.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the United States. You will receive a tracking number via email as soon as your package leaves our warehouse.
What is your return policy?
We offer a 30-day return policy for most items in their original, unused condition. Please contact our support team to initiate a return and receive a prepaid shipping label.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Do you offer international shipping?
Currently, Radmotousa primarily ships within the United States. We are working on expanding our logistics to support international destinations in the near future.
How can I track my package?
Once your order is shipped, you will receive an email containing a tracking link. You can also log into your account on our website to view your order history and status.
Are the products covered by a warranty?
Yes, many of our products come with a manufacturer's warranty. Specific warranty details can be found on individual product pages or by contacting our customer service department.